Frequently Asked Questions
Products
We offer a wide range of wallpaper types, such as non-woven wallpaper, vinyl wallpaper, paper wallpaper, textile wallpaper and photo wallpaper.
You can use our search filters on the website to filter by colour, pattern, style and brand, or you can consult our customer service team for personal recommendations.
Order pay
Choose the wallpaper you want, add it to your shopping cart and follow the steps in the ordering process to complete your order.
We accept various payment methods, such as iDEAL, credit card, PayPal, Bancontact and bank transfer.
You can change or cancel your order within 2 hours of placing the order. Please contact our customer service to arrange this.
You can enter a discount code on the computer on the right at the cash register. On mobile you can expand the order overview at the top of the checkout. Then enter your discount code there.
Shipping & Returns
Shipping costs are €4.95 for orders under 99 euros. Above €99 shipping is free.
Delivery time varies between 1-7 working days, depending on the item ordered and stock. Each product is ordered from the supplier.
Yes, you can return your order within 14 days of receipt, provided the product is unopened and undamaged. The costs for returning are 19.95 per shipment.
Please note: wallpaper per meter and photo wallpaper are made to measure. Therefore, these products cannot be returned.
Register your return via our returns portal .
Wallpapering & Maintenance
Use our wallpaper calculator on the website to calculate the required number of rolls based on the dimensions of your room and the wallpaper chosen.
Please note: Behang.nl is not responsible for incorrect answers from the calculator. We cannot be held responsible for over-ordered wallpaper. Always calculate for yourself how much wallpaper is needed.
The choice of adhesive depends on the type of wallpaper you have chosen. The product page of each wallpaper contains information about the recommended adhesive type. You can also contact our customer service for advice.
Follow the instructions on the wallpaper packaging and use the correct tools. In general: ensure a clean, smooth and dry surface, apply the adhesive evenly and ensure accurate alignment of the wallpaper strips.
Yes, you can apply wallpaper to a painted wall, provided the paint has been properly applied and the surface is clean, dry and free of loose particles.
Use a wallpaper remover or steam tool to gently loosen the wallpaper and then remove it with a putty knife. Be careful not to scrape too hard so as not to damage the wall.
Most wallpaper types can be wiped off with a damp cloth or sponge. Do not use abrasive cleaners or brushes. Please refer to the care instructions on the product page or packaging for specific recommendations.
Yes, there are special types of wallpaper that are suitable for damp areas, such as vinyl wallpaper. Make sure you choose the right type of wallpaper and use a suitable adhesive.
Pattern repeat is the distance between the start of a pattern and the point where the pattern repeats itself. Pattern jumping occurs when the wallpaper strips do not fit seamlessly and the pattern jumps to create a continuous look.
Ensure an even distribution of the adhesive on both the wallpaper and the surface. Use a wallpaper spatula or roller to gently push any air bubbles from the center to the edges.